JOB Opening

Innovation skills and vision

Technical proficiency

Good communication skills

Sincerity towards work

Good team work.

Hardware installation, Assembly & troubleshooting.

OS & Driver Installation with Trouble shooting.

Installation & Configuration of Application like Office, Outlook configuration.

Hardware & Networking course certificate along with MCP/MCSA/MCSE certification.

Basic Networking capabilities like punching, crimping & rack dressing.

Laptop / Desktop part replacement on field

As Per Industry Standard / Caliber

Innovation skills and vision

Technical proficiency

Good communication skills

Sincerity towards work

Good team work.

Basic troubleshooting knowledge in Desktops and Laptops with Software.

Should know about the SLA and its criticality

Good Emailing Skills with knowledge of using Outlook

Should have basic understanding of how Windows and Linux environment work

Observe and Alert Threshold Violations

Monitoring and Incident Management

Be able to observe and report Incidents with in the SLA

Follow escalation process

Attentive and Vigilant in observing incidents through various monitoring tools

Able to Multi task.

Handle multiple support tickets at the same time.

Desktop Support & Helpdesk Support

Complete Knowledge of Desktop Support (Desktops, Laptops & Printers)

Handle IT Incidents and Tickets

Should have adequate Customer Handling Skills over the phone and onsite.

Experience in the IT support desk tools will be added advantage

Minimum 2-3 years of working experience in Windows Server OS  with hands on experience of troubleshooting and knowledge of  DHCP , DNS , DC /ADC /AD installation, deployment .

Basic knowledge of Storage, network and security

Sound Knowledge of Windows server OS  2008 , 2012 & above.

MCP /MCSE / VCP or equivalent certification is desired

Sound Knowledge on DC /ADC/ DHCP  Etc.

CPU, Disk and Memory monitoring using tools provided by Axis Bank

Disk management – creating partitions for the different types of servers

Disk space management for OS partition(s)

System Log file management

User account management

Incident and Request Services monitoring

Fulfillment Management

Hardware Inward/Outward/Rack-Stack/Power-On

Call Logging with OEM(Hardware/Software) and Troubleshooting with them end-to-end

Agent Installation

Software Installation/Removal

OS Hardening (VA/IPT)

Infra Provisioning (Virtual/Physical)

File Copy/Movement

Backup/Restoration Management using Tools provided by Axis Bank

OS installation and Troubleshooting

Operating System Compliance Management

Integration with Banks Tools ( SoP will be by Bank)

Hardware Firmware upgradation along with Hardware Vendor (Coordination with OEM)

Day-to-Day application support for end-users including installation of custom applications, as described in process document.

Escalation of user queries to Bank’s IT Team

Cloud Windows Server Management & Monitoring.

Minimum 4-6 years of working experience in Windows Server OS  with hands on experience of troubleshooting and knowledge of  DHCP , DNS , DC /ADC /AD installation, deployment  experience in Windows Server Administration / System Administration

Basic knowledge of Storage, network and security

Sound Knowledge of Windows server OS  2008 , 2012 & above.

MCP /MCSE / VCP or equivalent certification is desired

Sound Knowledge on DC /ADC/ DHCP  Etc.

Review of daily/weekly/monthly checklist

Event log analysis at regular interval for maintaining the integrity of servers

Repeat Incident / Alert Analysis

Managing / reconfiguring of DHCP scopes and reservations

Managing / reconfiguring of DNS

System State backup

Managing / reconfiguring terminal services, cluster services, file servers, CA

Servers & KMS

Necessary support for restoration or drill

Preparation of MIR for Major Incidents

Reinstallations raise due to incidents

Vendor coordination

Incident / Request Fulfillment / Change management

Create Various Infra reports and share with Bank’s IT Team

Cloud Windows Server provision & Hardening

Coordinating with different lines of services with SLA.

3rd party vendor coordination for visit and troubleshooting

Controlled shutdown and restart of services and dependencies

Console operations – verify system availability

Monthly check of assets against CMDB

Daily Operating System alert handling and response

Quarterly / half yearly Admin password maintenance and scheduling

Ticket Status Check and Update

Respond to False Positive Alerts

Incident Escalation and Progress Monitoring and handling

Monitoring of DHCP Scopes

Change and Deletion of DHCP scope entries

Change and Deletion of DHCP Scopes

2+ years experience in a network administration role

Fundamental knowledge of networking concepts

Proven network engineering, network operations, and network performance analysis skills

Hands-on technical troubleshooting capabilities with Routing Knowledge

Ability to work independently under minimal supervision

Knowledge of computing infrastructures

Familiarity with server management and monitoring tools

Exceptional critical thinking and problem solving ability

Proficiency with scripting languages

Assist in network design and implementation.

Provide network support with a variety of operating systems.

Install and configure computer network equipment.

Maintain network connectivity of all computer workstations.

Provide network support to users.

Maintain servers and associated hardware, applications, services, and settings.

Develop and monitor policies for the use of network resources.

Implement and manage disaster recovery and back-up.

Evaluate and recommend security improvements and system upgrades.

Monitor network to ensure optimal performance.

Create and maintain network users/permissions.

Test release of products to minimize user impact and ensure compatibility.

Create technical support documentation for systems and applications.

Minimum 3 - 5 years of working experience in CCTV Installations and Maintenance

Broad knowledge of the following technologies: CCTV, IP video, Intelligent Video, video storage & archiving, command/control display technologies and general Security system principles and practices.

Good knowledge of technical infrastructure and integration technologies to include power, UPS, networking, communications,

Experience of design and implementation of large scale integrated security systems and complex projects.

Demonstrate experience in the design, procurement and application of IT/security solutions/techniques in a commercial and/or law enforcement environment.

Network experience to include WAN, LAN, firewall, network switch technologies and video transmission on IP networks.

Ability to quickly develop professional and trusted relationships with a variety of cultures and clients.

Willingness and ability to work flexibly and diligently.

Good working knowledge of – and interest in – all areas of Security Design and Requirements.

High level of self motivation and an ability to work with a high level of initiative and limited supervision, in high pressure situations.

Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members.

Production of Construction and O & M documentation.

Reasonable degree of IT Literacy – MS Word, Excel, PowerPoint MS Project.

Carry out any reasonable request relating to job scope.

To provide Security, CCTV and associated telecom/networking infrastructure designs and specifications to relevant National and International Standards

To design and implement CCTV and security designs, in accordance with relevant statutes and codes and to do so in accordance with industry best practice and the Group Quality Assurance Systems.

Act as the specialist CCTV technical liaison with the implementation team, this position is based at the site offices with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations.

Produce high level and detailed design technical documentation, including CAD drawing review and development. Including construction documentation.

Input into the functional, performance and operational system specifications.

To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and subsystem solutions.

Support the Design Team Lead in understanding the technical risks, dependencies and issues that exist and be able to quantify these and the impact that they may have on the project in a concise legible reporting format.

Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling and OSP. Identify any and all compliance issues with recommended resolution options.

Meet and discuss with client, end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design.

Research and disseminate knowledge of existing, new and proposed products and services available within the CCTV/Security market place.

Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery.

Minimum 3 - 5 years of working experience as Printer Technician

Prior experience in handling HP printer repair and maintenance

Analyze and resolve any technical issues related to computer systems, hardware, and computer peripherals

Must be available to provide on-site servicing and rectify the major OEM printers

Proper knowledge of Point of Sales (POS) systems

Resolve problems with the desktops, laptops, and printers at the component level

Record, upgrade and replace hardware and software systems

Offer technical support for activities associated with the identification, prioritization, and resolution of reported problems

Install and reinstall software packages and updates

Be able to recognize, research, isolate, resolve, and follow-up on problems

Handle all administrative aspects within the time limit

Provide feedback that includes customer information and usage reports for the printer

Must be able to solve problems, have excellent verbal and written communication skills, understand and interpret technical terms

The technician must be able to install and configure the printer on the network. If the printer needs parts to keep it operational, a technician is responsible for the maintenance. It can include ordering and installing the components on the machine.

The Printer Repair Technician should be well-versed with the functionality to explain the equipment operation better to the customer. They have to assess the equipment to identify the source of the problem, suggest solutions and other corrective actions. It is the responsibility of the HP Printer Technician to attend to dispatch calls and follow up the dispatch procedures.

The technician will have to directly interact with the customers before the site visit. This will help the professional to ensure corrective measures are taken to rectify it.

They have to maintain a positive relationship with the customers. They have to attend the manufacturers training sessions and keep themselves updated with the technology advancements.

The professional will have to take care of the basic connectivity issues related to the printer and printing. They have to be in constant touch with the service management to keep track of the customer issues. The professionals have to manage a daily service call activity. The technician should manage and maintain onsite inventory.

Minimum 4 - 6 years of working experience in Linux with hands on experience of troubleshooting and knowledge of automation/scripting

In-depth working knowledge of camera and lighting techniques.

Strong working knowledge of audiovisual editing equipment and software.

Excellent computer and troubleshooting skills.

Creativity, attention to detail, and flexibility.

Strong communication, customer service, and organizational skills.

The ability to sit or stand for long periods of time.

Physical fitness to transport and set up heavy equipment.

Good hearing and eyesight.

Transporting, setting up, and installing media equipment and audiovisual support tools, including speakers, monitors, cameras, and equipment racks.

Setting up and performing electrical wiring, programming, and basic construction according to layout diagrams and schedules.

Developing good relationships with clients to keep production moving and to help out production or event coordinators.

Running tests on videos, audio, and signals and troubleshooting any problems that arise.

Meeting clients' standards by handling equipment malfunctions and executing a flawless event.

Disassembling equipment, wiring, and support tools in a safe manner.

Performing inventory management on equipment, wiring, and accessories.

Carrying out any cleaning, maintenance, or repairs on audiovisual equipment.

Generating expense reports for management.

Minimum 4 - 6 years of working experience as Accountant with Audit Finalization, GST and Other Taxes

Work experience as an Accountant

Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)

Hands-on experience with accounting software like Tally

Advanced MS Excel skills including Vlookups and pivot tables

Experience with general ledger functions and GST

Strong attention to detail and good analytical skills

Additional certification (CPA or CMA) is a plus

Payment Followup

Manage all accounting transactions

Prepare budget forecasts

Publish financial statements in time

Handle monthly, quarterly and annual closings

Reconcile accounts payable and receivable

Ensure timely bank payments

Compute taxes and prepare tax returns

Manage balance sheets and profit/loss statements

Report on the company’s financial health and liquidity

Audit financial transactions and documents

Reinforce financial data confidentiality and conduct database backups when necessary

Comply with financial policies and regulations

Understanding of the sales process and dynamics. A commitment to excellent customer service. Excellent written and verbal communication skills. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. Experience using computers for a variety of tasks. Competency in Microsoft applications including Word, Excel, and Outlook. Able to work comfortably in a fast paced environment.

Responsible for revenue targets & budgeted profits

Must be able to deal with all type of customer

Will be a part of entire sales cycle.

Will be responsible for post sales as well.

Good experience into IT Sales

Must be confident and able to convince

Computer knowledge is must

2-3Years of IT Selling Hardware Products / Solutions

Understanding of the sales process and dynamics. A commitment to excellent customer service. Excellent written and verbal communication skills. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. Experience using computers for a variety of tasks. Competency in Microsoft applications including Word, Excel, and Outlook. Able to work comfortably in a fast paced environment.

Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Helping CRM to obtain deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records. Answering client questions about credit terms, products, prices and availability.

2-3Years of IT Selling Hardware Products / Solutionss

Proven work experience as a Receptionist, Front Office Representative or similar role will be an advantage Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. computer and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus

Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing operating software like Tally and Google Apps for limited purpose

2-3Years of IT Selling Hardware Products / Solutions

Understanding of the sales process and dynamics. A commitment to excellent customer service. Excellent written and verbal communication skills. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. Experience using computers for a variety of tasks. Competency in Microsoft applications including Word, Excel, and Outlook. Able to work comfortably in a fast paced environment.

Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Helping CRM to obtain deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records. Answering client questions about credit terms, products, prices and availability.

5-10 Years of IT Selling Hardware Products

Recruiting and training sales staff

Allocating areas to sales executives

Maintaining detailed knowledge of company's products or services

Liaising with customers (which may include actual selling)

Managing Team.

Developing effective sales plans in order to meet Sales Target

Clients Account Management & ensuring smooth co-ordination to build strong customer base for the company

1-3 Years of IT Selling Hardware Products

Cold Calling in order to generate new business leads and arrange meetings

Should be responsible for timely issue of quotation to customers

Ability to translates technology to business

Meet Client Expectations

Delivering continuous value by meeting customer satisfaction

Developing and sustaining excellent customer relationship

Should have problem solving ability

should be enthusiastic, hardworking and well organised

Good communations and presentations skills

Cold Calling in order to generate new business leads and arrange meetings

Responding to customers in time, writing proposals and meet reporting deadlines

Manage Work load in order to organised and priorised daily and weekly goals

Should be responsible for timely issue of quotation to customers

Ability to translates technology to business

Meet Client Expectations

Delivering continuous value by meeting customer satisfaction

Developing and sustaining excellent customer relationship

Should have problem solving ability

should be enthusiastic, hardworking and well organised

Good communations and presentations skills

Minimum 4 - 6 years of working experience in Linux with hands on experience of troubleshooting and knowledge of automation/scripting

Redhat Certified professional (OS 7 and 8)

Strong knowledge of Storage, network and security

Strong Shell Script knowledge

Automation via Ansible is additional advantage and certification

LDAP, Redhat SSO, Satellite and Jenkins working knowledge

Should have handed Network and Security projects for Infra Support

Large project delivery and customer program management

Redhat Openstack deployment (optional) is additional advantage

Disk management – creating partitions for the different types of server.

Managing disks, File system (Disk Partitioning & partition extend using LVM)

Disk space management for OS partition(s)

Package, Patch management (installation, remove, verify)

Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim, NIS, NFS

Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl

DNS Management

Handle incident (Create, update and maintain Knowledge base articles)

Perform High Availability / Disaster Recovery setup including Active-Passive Cluster,

Fail-over, I/O fencing

Backup & Recovery (server backup & recovery)

Linux v5, 6, 7 and 8 Installation and administration

RHEL/OEL Server Installation – VM and Physical server

Building RHEL VM’s through vCenter

File system expansion and addition on Linux servers

Audit and security hardening configuration on Linux servers

User management

LVM Administration on Linux

Yum repository configuration

Tools & Agent installation on Linux servers

Shell scripting for creating scripts for automation

Performance troubleshooting